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Customer-Centricity

An Important Marketing Lesson from Viviana Zelizer’s Study

Recently, I’ve been taking an online course on Financial Markets with Nobel Prize-winning economist Robert Shiller. During the course, Shiller shared an insightful study by Viviana Zelizer on how life insurance was marketed in the 19th century. I found a valuable marketing lesson in her research and decided to share it. Before we dive into…

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